Legally Monitor your Airbnb with cheap security cameras

We’ve been renting our place on Airbnb for about a year now and it’s been great to have cameras monitoring our place while we aren’t there. Don’t get me wrong, we don’t have cameras inside the private spaces of our home, we have exterior cameras that monitor the approaches to the house. Think Driveway Camera and Front Door Camera, etc. We only monitor the public spaces around our home, with one exception: owner only spaces. Read more

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Leave a comment Security Camera Offline shows cameras as offline if they haven’t uploaded an image in the last 5 minutes.

Why does this happen? We recommend that you have your camera upload images continuously to at 1 or 2 snapshots per second. This way you can view the live stream on our site without opening your firewall. If you have your camera set to only upload images on motion, then when there is no motion, we’ll show your camera as offline.  See this post about configuring cameras with motion detection for more details.

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Security Camera Archiving and Clip Download

With your account,  we save images for one month on our site. Images are deleted when they are 32 days old. If you want to keep the images longer just save them as favorites or make a clip. Favorites and clips are kept until you delete the camera from our service.

If you make a clip, we will generate an mpeg file and send you a link to download it. The link we send is good for 30 days.  Make sure your login email is correct and check your spam folder if you don’t see the email.

We’re working on some programs that will allow you to pull down images to your local hard drive. See the open source project here.  If you’re a coder, give it a try.

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Look at growth from new users versus growth from existing users.

Look at growth from new users versus growth from existing users.

At we use Stripe to handle all the credit card charges. Recently I started using Profitwell, a free tool for SaaS metrics, to try to understand better where we are making money and where we are losing it.

Most of our growth today comes from new users. Wouldn’t it be great if we could convince existing users to spend more? For us, that means users with an existing camera might be enticed to add another camera. After all, if you’re paying $9.95 for one camera, adding a second for only $4.95 should seem attractive.

I decided to try an incentive. I looked for all users who have a single camera on the site, are in good standing, and have logged in recently. That turned out to be 138 users. This morning I sent them an offer that I hope they can’t refuse. If they add a second camera by April 26th, I’ll give them a credit of $14.90, or one month’s service.

I have no idea if this will work or not, but I’ll report back and we’ll see!

BTW, I used Mail Chimp to do the email campaign.  The most difficult part of this was building the SQL query to gather the emails.    Now that I have that, I may try to integrate an ongoing campaign using

I must say that this experiment is also inspired by the book Predictably Irrational by Dan Ariely.  Reading about how people make decisions is pretty interesting!

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I had a user ask to pay his bill in Bitcoin. We use Stripe to process payments and they don’t yet support Bitcoin.  However a friend recommended Coinbase, so I set up a merchant page there where you can pay in Bitcoin.

If you’re interested in paying your bill using Bitcoin, just let us know.  If you already have a account, just pay us in Bitcoin and we’ll add the credit to your account.

If you have any questions on this, just drop us an email to billing at


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